Experimental Prime Video feature paused after fan backlash

Amazon has removed an artificial intelligence generated video recap of its hit TV series Fallout after viewers flagged multiple factual inaccuracies in the summary. The recap was part of an experimental feature announced in November, designed to help audiences quickly catch up on select Prime Video shows.

The AI powered tool, which Amazon described as a “first of its kind,” used automated narration, dialogue and music to condense key plot points into a short video. Fallout, adapted from the popular video game franchise, was among the titles included in the test rollout in the United States.

Errors spotted by dedicated fans

The recap disappeared from Prime Video after users highlighted mistakes in its summary of Fallout’s first season. One of the most notable errors involved a scene featuring The Ghoul, a central character played by Walton Goggins. The AI narration described the moment as taking place in the 1950s, when in fact the scene is set in the year 2077.

While the show’s retro inspired visuals may have contributed to the confusion, fans noted that the incorrect timeline would be immediately obvious to anyone familiar with the Fallout universe.

Misrepresentation of character dynamics

Viewers also pointed out that the recap inaccurately summarized an interaction between The Ghoul and protagonist Lucy MacLean, played by Ella Purnell. According to fans, the altered description changed the nature of their relationship in a way that could mislead new viewers watching the recap instead of the full season.

The issues sparked criticism on platforms such as Reddit, especially as anticipation builds for the show’s second season, which is scheduled to premiere on December 17.

Part of a wider AI accuracy problem

The Fallout recap joins a growing list of high profile cases where generative AI tools have introduced errors into summaries and automated content. Earlier this year, Apple paused an AI feature that summarized notifications after repeated inaccuracies, including incorrect summaries of breaking news stories.

Google has also faced scrutiny over its AI Overviews feature, which aims to condense search results but has been criticized for producing misleading or incorrect information.

Amazon yet to comment

Amazon has not publicly commented on the removal of the Fallout recap. When the feature was first announced, the company emphasized that the AI recaps were experimental and limited to select English language Prime Original series in the US.

The incident underscores ongoing concerns about the reliability of AI generated summaries, particularly when applied to complex narratives with dedicated fan bases and established fictional timelines.